1. Reports filed in anonymity or under a pseudonym.
2. The informant is a staff member of the DEP or related units.
3. Reports without facts or solid evidence.
4. Failure to file a report within 7 days after the detection of violation.
5. Failure to file a report with a true contact phone number, address, or in the report format specified by the DEP, and failure to make corrections by the time-limit notified by the DEP or EID.
6. The report of a same violation by the same informant who has collected the reward.

• Taipei City Regulations for Encouragement of Reporting Violation of Waste Disposal

• Taipei City Criteria of Rewards for Reporting Violations of the Waste Disposal Act

1. Submit the "Report Form" and burn the “videos/photos with a date stamp” in a disc. The maximum number of reports is 20 reports/disc.
2. Mailing or delivery address (by receiving date): Department of Environmental Protection, Northeast Section, 7F, No 1, Shifu Road, Taipei City; or Environmental Inspection Division, 4F, No. 347, Section 3, Chongqing North Road, Datong District, Taipei City.

1. An illegal act must be reported within 7 days after detection (subject to the system receiving time for online report or the time and date indicated on the postmark for report by correspondence). For example, after photographing a person litters with cigarette ends on July 1, the photographer must report it no later than July 7.
2. Fill in the report form and provide solid evidence, such as photos, videos, or other data that can prove the who, what, when, and where of an illegal act.
3. Provide informant basic data (including the real time, ID card number, address, and contact phone number).

1. If you discover violations of the Waste Disposal Act in Taipei City, please report them to the DEP by correspondence or to the Hello Taipei website. When reporting a violation, please submit related evidence (videos or photos with a date stamp) and details regarding who (traceable vehicle plate number and address), what (description of the fact or condition of violation), when (HH:mm, MM DD, YY), where (such as doorplate number or landmark), why (e.g., garbage and cigarette littering). Please also provide the informant basic data (including the real name, ID card number, address, and contact phone number). The DEP will verify the report through investigation.
2. For reports by correspondence, please mail or directly deliver related data to the DEP (7F, No. 1 Shifu Road, Xinyi District, Taipei City) or the EID (4F, No. 347, Section 3, Chongqing North Road, Datong District, Taipei City).

1. For reports with solid evidence of violations of the Waste Disposal Act according to the “Taipei City Regulations for Rewarding the Report of Violations of the Waste Disposal Act”, if violations are made by ordinary people, the DEP will send staff to the scene for onsite inspection. If the identity of the violator can be confirmed, the DEP will take related actions by law.
2. If the pollution is caused by the driver or a passenger of a vehicle, before rendering the administrative disposition, the DEP will notify by correspondence the vehicle owner to give an explanation according to Article 102 Administrative Procedure Act and take appropriate actions according to the statement made by the vehicle owner.

1. The illegal act(s) in the photos or videos must be clear and readily identifiable, including a traceable vehicle plate number or address.
2. The photos or videos must contain a date stamp (the time (HH:mm) and date (MM, DD, YY) can be preset in the camera).
3. The location of violation should contain a background, such as a specific building, signboard, clear address, or bridge, as supporting details.
4. The action of littering waste (continuous shooting is preferable). When shooting with a camcorder, please shoot the whole process. If the violator drives a car or motorcycle, shoot the plate number, also including the face of the violator to facilitate verification.
5. In addition to the above photo contents, please also describe (in writing) the violation (who, what, when, where, why).

1. According to the “Taipei City Regulations for Rewarding the Report of Violations of the Waste Disposal Act”, after the verification and confirmation of punishment, the DEP will release a reward at a specific percentage of the paid-in fine. Hence, after the violator pays the fine, the DEP will notify the informant to collect the reward.
2. For verified reports with confirmed punishment, after checking the payment of fine from the computer system and applying for reward release with a request for approval, the DEP will notify the informant to provide his/her personal bank account, the photocopy of the ID card, and a statement of receipt. After receiving and checking such data from the informant, the DEP will immediately release the reward.

1. Hello Taipei Hotline: 1999
2. EPA Report Hotline: 080-0066666

1. EPA Nationwide Report
2. Smoky Vehicle Report
3. Abandoned Car and Motorcycle Towing Report System
4. Noisy Car Report
5. Hello Taipei Website

1. Report to Hello Taipei hotline at 1999. After receiving a report from the assignment system, the DEP will contact the EID to send staff to the scene for investigation as quickly as possible.
2. Report to the EPA hotline at 080-0066666. After receiving a report from the voice system, the EPA will refer it to the DEP for investigation by the responsible unit.
3. Report over the internet EPA Nationwide Report Websites. After receiving a report, the EPA will refer the report to the local environmental protection unit over the internet. The local environmental protection unit will reply the investigation results to the EPA over the internet. An informer may check the investigation results on the website after seven workdays.
4. Online report to the Hello Taipei website. After receiving a report from the Hello Taipei Website, the city government will refer the case to the responsible unit and reply the investigation results on the website. To ensure timely investigation and clearly capture the status of the pollution source, the petitioner may be requested to visit the scene. Citizens are recommended to file a petition with method 1.

II. Important Measures and Duties1. Promote recycling of kitchen waste and use of end products.
2. Complete facilities (including warm water swimming pools) at Neihu, Muzha and Beitou Incinerators to benefit and contribute to local residents around the incinerator.
3. Closure and restoration of Fudekeng Sanitary Landfill and completion of Fudekeng Restoration Park.
4. Complete Neihu and Muzha Incinerator dioxin improvement project. The City's three incinerators have complied with national dioxin emission standards. Their fly ash was solidified and landfilled before 2011. Now the fly ash is pre-wash treated to produce cement.
5. Follow-up supervision of the Fudekeng Landfill and Shanzhuku Landfill has already been contracted out to the operators who will recycle and reuse the methane generated by the waste.
6. Provide subsidy to local residents concerning waste incinerators and sanitary landfills
7. Provide assistance to the ShanZhuKu Sanitary Landfill Monitoring Commission and Taipei City Garbage Incinerator Supervisory Commission
8. Garbage sampling and analysis and establishment of a long-term garbage databank for Taipei City
9. Commission of monitoring and analysis of environmental quality at Shanzhuku Landfill; monitor, control and improve environmental quality and safety at the site
10. Commission of recycling and reuse of incinerator bottom ash and fly ash.

III. Future Prospects
　　 “Zero Landfill, Total Recycling” is the ultimate goal in waste management, and the Department of Environmental Protection, Taipei City Government has planned for the recycling of household kitchen waste, incineration of fly ash and reuse of other non-consumable waste, so as to fully recycle all resources and waste. More effective waste reduction and recycling measures are continually being discussed and tested in order to reduce the impact of waste on the environment and wildlife.

• 中翻英.pdf

II. Important Measures and Tasks1.Continued implementation of public safety policy to reinforce control of medical wastes.
2. Inspection of hazardous industrial waste clearance procedures at waste production sources.
3. Reinforce inspection of operations at clearance and treatment organizations responsible for hazardous industrial wastes.
4. Filing and examination of Class-A waste clearance permit, and establishment/operation permits of all levels of waste treatment facilities.
5. Filing of application for permit of importation, exportation, transit, and trans-shipment of wastes within jurisdiction.
6. Checking storage and clearance procedures throughout the industrial waste flow, using the Internet.
7. Education and promotion for proper storage, clearance, disposal and reuse of industrial wastes.
8. Set standards for the sorting of waste to be processed by DEP.
9. If waste to be processed by DEP upon request is packed in transparent garbage bags, the bags must be marked with the name of the production source.

III. Future Prospects
　　 In the future, industrial waste management, education, and inspections on the disposal of waste and the operation of treatment organizations will continue, to ensure proper treatment of waste, and avoid illegal dumping that may result in secondary pollution.

• About Waste Disposal Site.docx.pdf

• Environmental Investigation and Analysis Center.pdf

B. Beneficiary of the Subsidy in Current Stage:
a. The notified residents living in Aircraft Noise Control Zone, who may apply for Aircraft Noise Prevention Subsidy, are listed below:
1. The residents, who lived in Class 3 Aircraft Noise Control Zone announced on 10/04/1996 and had not been subsidized, were notified on 10/04/2001 by the official letter Fu-Huan-Yi-Zhu No.90160860000. See the detail for benefited resident list in the attached table (totally 376 households). Application has been closed.
2. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 02/07/2002 by the official letter Fu-Huan-Yi-Zhu No.090100496900. See the detail for benefited resident list in the attached table (totally 502 households). Those who had not applied in last year could re-apply in this year (between Feb. 7 and May 7, 2003). Application has been closed.
3. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 12/05/2002 by the official letter Fu-Huan-Si-Zhu No.09106181700. See the detail for benefited resident list in the attached table (totally 768 households). Application has been closed.
4. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 01/24/2003 by the official letter Fu-Huan-Si-Zhu No.09201604100. See the detail for benefited resident list in the attached table (totally 795 households). Application has been closed.
5. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 01/24/2003 by the official letter Fu-Huan-Si-Zhu No.09201611200. See the detail for benefited resident list in the attached table (totally 792 households). Residents shall apply within 2 months after receiving the notice (by 05/23/2003). Belated applications were regarded as abandoned for the subsidy this time and were altered to be included in The Subsidy Priority List after Two Years from the Priority List in that year. Application has been closed.
6. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 03/27/2003 by the official letter Fu-Huan-Si-Zhu No.0921614100. See the detail for benefited resident list in the attached table (totally 41 households). Residents shall apply within 2 months after receiving the notice (by 06/02/2003). Belated applications were regarded as abandoned for the subsidy this time. Application has been closed.
7. The residents, who lived in Class 3 Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 06/02/2003 by the official letter Fu-Huan-Si-Zhu No.0921635000. See the detail for benefited resident list in the attached table (totally 450 households). Application has been closed.
8. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 09/01/2003 by the official letter Fu-Huan-Si-Zhu No.09201663400. See the detail for benefited resident list in the attached table (totally 1005 households). Application has been closed.
9. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2004.
The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 03/04/2004 by the official letter Fu-Huan-Si-Zhu No.09305857600 (totally 305 households). Application has been closed.
10. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2005. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 03/23/2005 by the official letter Fu-Huan-Yi-Zhu No.09404460600 (totally 369 households). Application has been closed.
11. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2006. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 01/17/2006 by the official letter Fu-Huan-Yi-Zhu No.09530369000 (totally 201 households). Application has been closed.
12. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2008. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 06/11/2008 by the official letter Fu-Huan-Yi-Zhu No.09733312600 (totally 150 households). Application has been closed.  

13. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2009. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 09/21/2009 by the official letter Fu-Huan-Yi-Zhu No.09836282500 (totally 91 households). Application has been closed.
14. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2010. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 02/08/2010 by the official letter Fu-Huan-Yi-Zhu No.0993083700 (totally 102 households). Application has been closed.
15. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2011. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 03/14/2011 by the official letter Fu-Huan-Yi-Zhu No.10031416200 (totally 209 households). Application has been closed.
16. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2012. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 02/20/2012 by the official letter Fu-Huan-Yi-Zhu No.10130872200 (totally 183 households). Application has been closed.
17. The accepted benefited residents of Aircraft Noise Prevention Subsidy in 2013. The residents, who lived in Aircraft Noise Control Zones announced on 11/30/1998 and might apply for Aircraft Noise Prevention Subsidy, were notified on 11/27/2012 by the official letter Fu-Huan-Yi-Zhu No.10138320400 (totally 305 households). Application has been closed.
             

C. Eligible Beneficiary Conditions:
1. Beneficiary: The “residents” listed in the two attached tables above.
2. Benefited Buildings:
[1] A benefited building shall be an “existed and legal building” locating inside Aircraft Noise Control Zones “before announcement”, or a squatter house, that locates inside Class 3 Aircraft Noise Control Zones of Taipei SonShan Airport and was built before 1963 and conformed to the conditions described in the official letter Fu-Huan-Yi-Zhu No.8704140300 on 08/25/1998 or was built between 1964 and 08/01/1988 and conformed to the conditions described in the amended “Taipei City Squatter House Removal Standard”
[2] Shall be used as “residence. Those that are used for business purpose are not currently benefited per regulations.

D. Process and Method of Subsidy Transaction:
1. Division of Work for Subsidy Transaction:
a. Taipei City Government is in charge of:
[1] Announcement of Annual Subsidy Application
[2) Determination of the applicant’s qualification
[3] After the collection work of application and subsidy list is completed, transfer to Taipei International Airport Office for follow-up procedures, such as reviewing and join inspection.
b. Taipei International Airport Office is in charge of:
[1] Calculating the beneficial scope in accordance with the allocated budget of Aircraft Noise Control Fund.
[2] Deciding the order of priority.
[3] Follow-up reviewing and join inspection of the subsidy applications.
[4] Construction notifying, acceptance inspection and payment delivery, etc.
2. Subsidy Transaction Flowchart: See the attached figure.
3. Status of Subsidy Application Notification from Us:
[1] The relevant information for the Aircraft Noise Prevention Subsidy includes the following:
(1) Aircraft noise prevention subsidy transaction process
(2) Required documents for subsidy application in each stage (For example, Subsidy Application Form, Subsidy Reviewing Form, Construction Completion Report, Construction Completion Review, etc.)
[2] For residents conforming to beneficial priority conditions but are not included in the beneficiary list at this time, please contact us to conduct a further investigation and to modify.
4. Regulations for Subsidy Application:
[1] Subsidy Amount: The Aircraft Noise Prevention Subsidy is distributed in installments, by items and by stage. In this stage, the maximum subsidy for each household is NTD 150,000.
[2] Deadline for Submitting Application Form: Eligible residents shall apply within 1 months after receiving “Aircraft Noise Prevention Subsidy Application Notice”. Belated applications were regarded as abandoned for the subsidy this time and may apply for extension from Taipei International Airport Office. Those listed in the Priority List in that year would be altered to be included in The Subsidy Priority List after two years.
[3] Subsidy Application Form: For the format of the application form, please refer to “Relevant Data of Subsidy to Residents Surrounding Taipei SonShan Airport for Aircraft Noise Control”, Part 1-1 (Page 4 and Page 13~24).
[4] Submitting the Application Form: The application form shall be submitted to us before the deadline (every page of application form shall be stamped with a seal on the perforation). Application forms may be sent to us by a registered mail or in person (Address: Division 1, Department of Environmental Protection, Taipei City Government, Northeast Dist., 7F., No.1, Shifu Rd., Xinyi Dist., Taipei City 110, Taiwan (R.O.C.)
[5] Notes for Subsidy Application:
(1) Once the subsidy application passes the primary review of TDEP, we would collect relevant application documents and transfer them to Taipei International Airport Office for secondary review. Benefited residents, please submit follow-up subsidy application documents per the notice and deadline of TIAO. For those who have not received notice, please preserve the relevant subsidy documents and data.
(2) If a residential building, that is located within Class 3 Aircraft Noise Control Zones of Taipei SonShan Airport, was a squatter house built before 1963 and conformed to the conditions described in the official letter Fu-Huan-Yi-Zhu No. 8704140300 on 08/25/1998 or was built between 1964 and 08/01/1988 and conformed to the conditions described in the amended “Taipei City Squatter House Removal Standard”, because of the lack of Certificate Of Ownership Of Constructional Improvements, the application form shall be attached with Doorplate Numbering Proof (the doorplate shall be numbered before 08/01/1988), all the residents’ Household Certificate Transcripts (among them, at least one person shall  have registered his/her household in that house before 11/30/1998) and copies of House Tax Payment Proof or Water and Electricity Fees Payment Proof.
(3) If a doorplate has been re-numbered, the doorplate number registered in the Registration Transcription of Building attached in the subsidy application shall be changed to the new doorplate number. If the doorplate number has not been changed, a Doorplate Numbering Proof shall be attached (with the doorplate number before re-numbering).
(4) The list of benefited residents is posted on the websites of TDEP and Taipei International Airport Office for residents pertaining to this issue to inquire.
(5) If a resident could not submit application during that period, he/she shall submit related proofs from the village office (noting the extension deadline) to Taipei International Airport Office for reviewing. After receiving TIAO’s approval, the applicant shall send application to us with TIAO’s approval letter. Belated applications would be regarded as surrender of eligibility for the subsidy this time.
5. Please contact the following units for any subsidy information not clear enough:
[1] Division 1, TDEP: Tel: 1999 (02-27208889 from outside Taipei), ext. 7241
[2] Noise Improvement and Implementation Team of Taipei International Airport Office (Tel: 8770-3559)

• 512231718743.pdf

• What are dioxins(Air Quality Protection and Noise Control Division).pdf

• Introduction to Gasoline Vapor Recovery(Air Quality Protection and Noise Control Division).pdf

• Diesel Motor Vehicles Dynamometer Exhaust Inspection and Oil Inspection Plan(Air Quality Protection and Noise Control Division).pdf

Recently, geographical information system development grows rapidly. Its powerful management, analyzing and storage ability provide significant help to construction pollution control. Therefore, we have designed a construction pollution control geographical information system. With universality and convenience of web surfing, we hope to build up construction site distribution map and information display functions, in order to reach the following goals:
1. Assist construction audit
The construction sites are a lot and widespread in Taipei City. With the help of this system, the distribution of each registered construction site can be quickly understood, including the information about its administrative region and location. Audit can be performed more easily. Besides, the system categorizes the sites into four levels based on their current emission volume; TSP monthly emission volume (tons/month) 0~0.1, 0.1~0.2, 0.2~0.3 and >0.3, are labeled differently with blue, green, yellow, and orange. This color-labeling allows the administrators to quickly identify the areas’ needs for more vigorous and improved audits.
2. Provides immediate check-ups and dealing when air quality is poor
By using the air quality monitor station that were set up by TDEP and Environmental Protection Administration, Executive Yuan. With the help of the air quality monitoring data from Environmental Protection Administration, when Pollutant Standards Index (PSI) reaches cautious value (PSI>80) , we can efficiently and quickly identify the construction site distribution that’s within 2km radius of the monitor station, and find out the major pollution source in that region, according to the wind speed, wind direction, basic information of the construction site and particle pollutant emission circumstance. Therefore we can strengthen audit work immediately, to prevent air quality aggravation.
3. Help plan construction pollution control work
With the design and space exhibition functions of the system, we can quickly pinpoint the population, number of construction sites, pollutant emission and reduction volume in each district, to find out pollution sources and estimate the causes for referencing, when we plan construction pollution control work.
4. Provide construction information available to users Connect the system with Internet and make the search function available to users. Let people know the basic information of the construction site in Taipei City, distribution, pollution prevention and relevant control statistical information.

Introduction of the System
The content and function of Construction On-Line Geographical Information System:
1. Display the construction site distribution in Taipei City
2. Search the construction list and location in each district.
Click the district’s button in search, a new window would pop out to show the search result of construction list and label their locations on a map.
3. Display the basic information of each construction site and pollution prevention information
Including Air Pollution Fee Control Number, class of construction, name of construction, address, owner of construction, phone number of the owner, contractor, contractor’s phone number, start date, estimated complete date, TSP current emission volume, TSP original emission volume, TSP reduction volume, TSP reduction rate, demerit in Direction, etc.
4. Show TSP monthly emission level
Use blue, green, yellow and orange colors to represent TSP monthly emission volume (tons/month) in 0~0.1, 0.1~0.2, 0.2~0.3 and >0.3.
5. Display the statistical information in each district
The system homepage shows the construction site distribution in Taipei City, number of registered construction in each district, TSP emission loads, etc. In the search system, click a monitor station, its corresponding construction sites would blink with a red flash. Point your mouse on a construction site at the map right side, the name of construction and control number would be displayed. Click the construction site on the map, a window would pop out to display the basic information of each construction site and pollution prevention information.

2004 New Construction Air Pollution Control Fee Rate Simple trial balance(.pdf file download)

• Occupational Safety Division.pdf